natures hidden treasure
terms of service

welcome to Omre w2R. by accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms of service, please read these terms carefull before using our website. if you do not agree to these terms, please refrain from using our services.

1. General Information

1.1 Owner: This website is operated by Ombré W₂R, located in Poland.
1.2 Services: Our webshop offers premium products of Ombré W₂R for purchase within the European Union.
1.3 Eligibility: By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

2. Orders and Payments

2.1 Order Process: By placing an order, you agree to provide accurate, complete, and current information.
2.2 Payment Methods: We accept Credit Card, Paypal, Apple Pay, Google Pay and SEPA Bank Transfer. All payments are processed securely.
2.3 Order Confirmation: After placing an order, you will receive an email confirmation. We reserve the right to cancel orders for reasons including, but not limited to, product unavailability or payment issues.

3. Shipping Policy

3.1 Free Shipping: We offer free shipping within the European Union. Products are shipped from Austria.
3.2 Delivery Times: Estimated delivery times will be provided during checkout. Please note that delays may occur due to external factors.
3.3 Shipping Confirmation: Once your order has shipped, you will receive a tracking link via email.

4. Returns and Refunds

4.1 Non-Returnable Products: Due to the nature of our products, returns are generally not accepted unless legally required.
4.2 Eligible Returns: If a return is required by law, the product must be unopened, unused, and in its original, resellable condition. Returns must be requested within 14 days of receipt.
4.3 Refunds: Approved refunds will be processed after the returned product has been inspected. Shipping fees for returns are not covered unless the return is due to our error.

5. Liability

5.1 Product Use: Our products are intended for personal use. We are not responsible for any adverse effects resulting from misuse of the products.
5.2 Website Use: While we strive to ensure accuracy, we do not guarantee that the information on our website is error-free or up-to-date.
5.3 Third-Party Links: Our website may include links to third-party sites. We are not responsible for their content, privacy practices, or terms of service.

6. Privacy

Your personal information is protected under our [Privacy Policy]. By using our services, you consent to the collection and use of your information as described in the Privacy Policy

7. Intellectual Property

All content on this website, including text, images, and branding, is the property of Ombré W₂R and may not be reproduced without our explicit consent.

8. Governing Law

These Terms of Service are governed by the laws of Poland. Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of Polish courts.

9. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

For questions about these Terms of Service, please contact us at:
info@ombrewater.com

Acceptance of Terms

By using our website and purchasing our products, you agree to these Terms of Service. If you do not agree, please discontinue use of our website.

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